Privacy Policy

Last Updated: March 28, 2026

01. Introduction

Ominiflow Enterprises is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform services. By accessing or using Ominiflow, you agree to the terms of this Privacy Policy.

02. Company Information

Legal Name: Ominiflow Enterprises

Address: 393, Sant Nagar, MP 452010, India

Contact: info@ominiflow.com

03. Information We Collect

3.1 Information You Provide

This includes account information (name, email), payment details for subscriptions, profile information, content you create or upload, and communications you have with our support team.

3.2 Automatically Collected

We collect usage data, device information (IP address, browser type), log data, and use cookies to enhance your experience and analyze platform performance.

3.3 Third Parties

Information from WhatsApp/Meta, integrated third-party applications, and social media platforms when you link them to your Ominiflow account.

04. How We Use Your Information

  • Service Provision
  • Account Management
  • Communication
  • Analytics
  • Security
  • Legal Compliance

05. Data Sharing

We share data with trusted service providers, WhatsApp/Meta for API functionality, during business transfers (mergers/acquisitions), or when required by law to comply with legal processes.

06. Data Security

We implement industry-standard security measures including SSL/TLS encryption for all data in transit, secure authentication protocols, and regular security audits to protect your sensitive information.

07. Data Retention

We retain your data for as long as your account is active. Upon account removal request, all personal data is permanently deleted from our primary databases within 30 days.

08. Your Rights

You have the right to access, correct, delete, or port your personal data. You may also object to processing or request restriction of processing in certain circumstances.

09. Children's Privacy

Ominiflow is not intended for use by individuals under the age of 18.

10. International Transfers

Data may be transferred and processed outside your country of residence.

11. Cookies

We use cookies to track activity and hold certain platform information.

12. Third-Party Links

We are not responsible for the privacy practices of external sites linked here.

14. GDPR Compliance (EU Users)

For users in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal basis includes contract fulfillment, legal obligations, and legitimate interests.

15. California Privacy Rights (CCPA)

California residents have specific rights regarding their personal information, including the right to know what personal information is collected, the right to delete that information, and the right to opt-out of the sale of personal information.

16. Ominiflow WhatsApp Automation (Google Workspace Marketplace)

This section applies specifically to the Ominiflow WhatsApp Automation application or add-on made available through the Google Workspace Marketplace, when you install or use it with your Google account.

  • Google Sheets. The application may access your Google Sheets data only as needed to configure and run automation workflows that you initiate or approve. We do not use your spreadsheet content for unrelated purposes.
  • Where data stays. Your Google Workspace data (including Sheets) remains under Google’s control and your Google account, subject to Google’s terms and privacy settings. We process such data only to provide the features you enable.
  • Third-party services. If you connect or route data to external services (for example WhatsApp or other APIs), information may be shared with those providers according to your configuration and their policies, in addition to this Privacy Policy.
  • Google’s terms. Your use of the add-on is also subject to Google’s applicable agreements for Google Workspace, Google APIs, and the Marketplace.

17. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

info@ominiflow.com